Basic User Messages - Voicemail

Basic User Messages - Voicemail

4.1 Voicemail tab
Clicking the Message Center icon as see in figure 4 will take you to the Messages center voicemail tab as seen in figure 4.1. On the top of the tab, you will see a new message indicator showing how many (if any) new voicemails your account has as seen in figure 4.1.
Figure 4.1

Underneath the tab selection you will see a drop down as seen in figure 4.1.a, which allows you to display new voicemails, saved messages, or trashed messages.
On the new page you can see all your new voicemail messages displayed with the caller’s phone number. The Caller ID name, along with the date, time, and duration of the message as seen in figure 4.1.
Figure 4.1.a

To the right of the message and message information you will see the voicemail management options as seen in figure 4.1.b. 
Figure 4.1.b
4.1.1 Call to Play  
The phone icon allows you to use the Call to Play options where the system will call our extension and play the voicemail.
4.1.2 Forward Voicemail  
The arrow pointing to the right allows you to forward the voicemail to another extension.
4.1.3 Download Voicemail  
The Arrow pointing down allows you to download the voicemail to your computer.
4.1.4 Save  
The disk icon as allows you to save the voicemail in your account Saved section and will appear when selecting the Saved option from the voicemail box options as seen in figure 3-4.
4.1.5 Delete  
The red X as seen in figure 3-1-2 is the delete option and clicking the icon will remove the voicemail. Once a voicemail has been deleted it can not be recovered from the phone system. If your account is configured to send an email notification with voicemail attachment


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