Basic User - Voicemail Setup

Basic User - Voicemail Setup

Voicemail Setup: 


Please make sure to download and save any current voicemails in your existing system before setting up your new voicemail. Your current saved voicemails will NOT be saved once you switch over.   


1.     Once you are logged into your RedCloud portal, at the top of the screen, select the Messages icon. 


2.       After selecting Messages, click the ‘Settings' tab. 


3.      Make sure to mark the box labeled 'Enable Voicemail' at the top of the page.


4.      Scroll down under the 'Greetings' tab and select the megaphone button to Manage your Greetings. 


5.      Select the option to Add a Greeting at the bottom left-hand corner of the page. You have the option to use text-to-speech, upload a greeting, or record a new greeting.

  1.      For more information, visit our knowledge base article on Voicemail here:

6.  Make sure to save the changes once you are satisfied with your new voicemail greeting. 


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